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Policies, Terms and Conditions:

RETURN POLICY

Customers will receive a refund 100% for any items that are returned in unused condition (not including shipping).

Customers dissatisfied with the product or the results should contact us for resolution. 

PRIVACY STATEMENT 

Your privacy is important to Dunken.  This privacy statement provides information about the personal information that Dunken collects, and the ways in which Dunken uses that personal information.

Credit

This document was created using a Contractology template available at http://www.freenetlaw.com. 

Personal information collection
Dunken may collect and use the following kinds of personal information:

l  information about your use of this website (including information directly related to you orders;

l  information that you provide using for the purpose of registering with the website;

l  information about transactions carried out over this website (including information necessary to process your order.

l  [information that you provide for the purpose of subscribing to the website services (including subscription to our newsletter.

l  [any other information that you send to Dunken.

Using personal information
Dunken may use your personal information to:

l  enable your access to and use of the website services;

l  send to you products that you purchase;

l  supply to you services that you purchase;

l  send to you statements and invoices;

l  collect payments from you; and

l  send you marketing communications.

Where Dunken discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, [NAME] may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. 

Securing your data
Dunken will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Dunken will store all the personal information you provide on its secure servers.

[Information relating to electronic transactions entered into via this website will be  protected by encryption technology.]

Cross-border data transfers
Information that Dunken collects may be stored and processed in and transferred between any of the countries in which Dunken operates to enable the use of the information in accordance with this privacy policy.

[In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.]

You agree to such cross-border transfers of personal information. 

Updating this statement
Dunken may update this privacy policy by posting a new version on this website. 
You should check this page occasionally to ensure you are familiar with any changes.  

Other websites: This website contains links to other websites. 
Dunken is not responsible for the privacy policies or practices of any third party.

Contact: Rich Campbell

If you have any questions about this privacy policy or Dunken's treatment of your personal information, please write:

l  by email to info@dunken.com or

l  by post to The Dunken Company, 497 Cumberland Dr, Summertown, TN. 38483

 

 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Dunken Company., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Dunken Company is not responsible for the operation of, or content located on or throughout any such site. 
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Multiple Product Orders  by 
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Dunken Company reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Dunken Company reserves the right to make changes to this site and these conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from Dunken Company, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Dunken Company is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
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Shipping Policy  by 
Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
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Shopping Cart Help  by 
This online store is powered by 3dcart shopping cart software. The 3dcart ecommerce solution provides the means to power this Dunken Company but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Dunken Company and has no direct ties to 3dcart as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
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Taxes  by 
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Dunken Company holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Dunken Company shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Dunken Company shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Dunken Company will issue a refund to your card in the amount of the incorrect price
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